Frequently Asked Questions

Your journey from cove to cove needs to be as fast and smooth as possible.  If you have questions about our services, you can find the answers here.

Our boats depart from Sanctuary Cove Marina Pier E, The Promenade, in Hope Island.

You can pay when we confirm your booking, or you can pay the skipper when you board.  We accept both cash and card as payment methods.

Our vessels are licenced to carry up to 10 passengers, but we do have restrictions on total cargo weight, which includes passengers, luggage, and other supplies.

The maximum safe capacity for our vessels is normally five adults for parties travelling with a standard amount of luggage. 

If you think the number of people in your party or the weight of your luggage could exceed our maximum capacity, please get in touch with us.  We’ll work with you to discuss your needs and find the best solution.

Yes, you will need to book to secure a Cove Water charter vessel.  We’re especially busy over holiday periods and weekends, so we recommend booking at least a week in advance.     


We recommend unloading your luggage and supplies near the vessel on Marina Pier E. In order to have secure parking for the duration of your trip, park in the main secure car park next to the Village IGA. See below for a full list of parking locations.

Cove Water Taxi
Pier E The Promenade
Sanctuary Cove Marina
Hope Island Qld 4212

Sanctuary Cove offers free parking in a 24/7-security-patrolled environment.

Facilities include an IGA supermarket, a news agency, a chemist, and a bottle shop. Find out more:

Yes, our vessels are pet-friendly, although we do have safety requirements we need to comply with.  As long as your pet isn’t aggressive, excessively loud, or posing a risk to other passengers or the operation of the vessel, we’d love to take your furry family members from cove to cove.  

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Words From Our Clients

You didn’t hear it from us!


"Used Brent and Cove Water Taxi to and from Couran Cove and it was a great trip! He was flexible with our time and had a great chat. Would Highly recommend."


“Fantastic journey to and from Couran Cove with Brent! So quick, easy and super friendly! Couran Cove was also awesome! Phenomenal week away with the whole family, 3 generations got value for money!”


“We used Cove Water Taxi for our trip to Couran Cove and back. It was so relaxing, easy to use and find and got our holiday off to a perfect start. Thanks Cove Water Taxi, we will definitely be using you again.”


“Great experience of a transport company from Sanctuary Cove to Tipplers Café and return. Perfect time keeping and smooth comfortable journey. Thanks Captain BJ!”