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If you have any questions, use the following contact details to get in touch with us.
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Frequently Asked Questions
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We’ve compiled a list of frequently asked questions just for you.
Our vessels are licenced to carry up to 10 passengers, but we do have restrictions on total cargo weight, which includes passengers, luggage, and other supplies.
The maximum safe capacity for our vessels is normally five adults for parties travelling with a standard amount of luggage.
If you think the number of people in your party or the weight of your luggage could exceed our maximum capacity, please get in touch with us. We’ll work with you to discuss your needs and find the best solution.
Yes, you will need to book to secure a Cove Water charter vessel. We’re especially busy over holiday periods and weekends, so we recommend booking at least a week in advance.
You unload your luggage and supplies near the vessel on Marina Pier E. Parking for the duration of your trip, you will need to park in the main secure car parks next to the Village IGA. See below for a full list of car parking locations.
Cove Water Taxi
Pier E The Promenade
Sanctuary Cove Marina
Hope Island Qld 4212
Sanctuary Cove offers free parking within a 24/7
security patrolled environment.
Facilities include IGA supermarket, newsagent,
chemist, bottle shop etc. www.sanctuarycove.com